Investing in Companies That Still Use Fax Machines: A Contrarian Guide to Technological Stubbornness Alpha
Somewhere in a beige office park, a machine is humming. It is not a server. It is not a cloud service. It is not AI-powered, blockchain-enabled, or “leveraging synergies.” It is a fax machine. It whirs. It clicks. It shrieks faintly like a distressed robot from 1987. It sends a document over a phone line using a technology that peaked when shoulder pads were a growth industry. And here’s the part Wall Street doesn’t like to admit: That machine might be attached to a very profitable company. The Death of Progress (Again) Every investing era has its illusions. In the late 1990s, it was websites with no revenue. In the 2010s, it was growth at any cost. In the early 2020s, it was anything with “AI” in the press release, regardless of whether the company actually knew what that meant. And quietly, in the background, a different class of companies kept doing something radical. They didn’t upgrade. They didn’t “digitally transform.” They didn’t disrupt themselves. They didn’t mi...